AI Reply Drafting

Replies drafted for you.
Sent by you.

When a customer writes, Noxtill prepares a reply from their history, your prices and your policies. You read it, change what you like and press send. Nothing goes out without a person.

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“Hi Emily! Saturday works. I can offer 11:00 or 2:30 with Sara. Which suits you?”

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The draft is waiting when you open the message.

Emily Carter9:14Can I move my Friday booking?WhatsApp
Bilal R.9:02Do you have this in stock?Instagram
Hina S.8:47Where is my order?SMS
Zara M.8:30How much is a colour treatment?Messenger
Omar T.YesterdayThanks, see you Saturday!WhatsApp

Emily Carter · 14 visits · loyalty member

Hi! Something came up on Friday. Can I move my appointment to the weekend?9:14 AM

SUGGESTED REPLYWaiting for you

Hi Emily! No problem at all. Your colour appointment with Sara can move to Saturday at 11:00 AM or 2:30 PM. Which would you prefer? There is no change fee, as it is more than 24 hours ahead.

BASED ON

Calendar Sara free Sat 11:00, 2:30Customer Colour · Fri 3:00 PMPolicy Free changes 24 h ahead

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Keep it, shorten it or rewrite it. It is still your reply.

THE DRAFT

Hello Zara, thank you for your message. A colour treatment starts from $85 and includes a patch test 48 hours before. Would you like me to book one for you?

WHAT YOU SENT Edited

Hi Zara! Colour starts from $85, patch test included. I have Thursday at 4 free if you fancy it 😊

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Reviews too

A thoughtful answer for every review.

Public reviews get a drafted response as well: a thank-you for the kind ones, a calm and specific reply for the difficult ones. You approve each before it is posted.

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A person always sends

Drafts never go out on their own.

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See the booking, order or policy it used.

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It reads your business records, nobody else's.

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The reply and who sent it stay on the record.

AI output can be incomplete or wrong, which is why every draft is reviewed. Read more in AI Transparency. Works with Unified Inbox and the AI Assistant.

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