Why it matters
Customers and crews need the same timeline.
The office has one schedule, crews another, and customers only a text from last week. Visits overrun into each other because nobody planned for drive time, and cancellations aren’t passed on.
A service calendar shows each visit with its real length and travel buffer, and gives customers a clear view of their own visits.
How service calendar works
A clearer way to work.
Select a step to see what happens.
Step 1 of 5
Book a visit
Pick the job type; its usual duration is filled in.
On screen
Sprinkler install · 3 hr
Interface and key controls
See the details that keep work moving.
Switch between the staff and customer views, then cancel a visit to see the slot free up and the customer get notified.
Business scenario
A practical day in the business.
Evergreen Irrigation in Fort Collins, CO installs and maintains sprinkler systems. Operations manager Brooke Hansen plans the week.
- Mon — Two installs are booked at 3 hours each, with 30-minute travel buffers between visits.
- Tue — Spring and fall maintenance visits repeat automatically for 140 customers.
- Thu — A customer cancels a repair. The slot frees up and the customer gets a confirmation.
- Thu — Brooke fills the slot with a waiting maintenance visit.
Business scenarios and exceptions
Designed for real-world exceptions.
Every visit shows its duration and travel buffer, cancellations free up time and notify the customer, and outside calendar sync is shown only when it’s actually connected.
What does the service calendar show?
Every installation, repair and maintenance visit, with its duration, travel buffer and crew.
Can maintenance visits repeat?
Yes. Recurring plans create visits automatically, such as every spring and fall.
What do customers see?
Their own upcoming visits with an arrival window, not the full company calendar.
Who should use the service calendar?
Field teams that run installations and recurring maintenance.
Does it sync with other calendars?
Only when you connect a supported calendar. The page shows which calendars are actually connected.
Plan every service day with room to breathe.
Start a 14-day free trial or book a demo to set up your service calendar.