
Business scenario
A practical day in the business.
Northfield Hardware in Rochester, MN carries 6,000 small parts that look alike. Before scanning, cashiers searched by name and often picked the wrong size.
- 9:10 AM — A customer brings 3 hinges and a box of screws. The cashier scans each; the right size and price appear.
- 9:12 AM — One code matches two products after a supplier change; the screen asks which one.
- 11:30 AM — The internet drops. Scanning keeps working from the catalog saved on the device.
- 11:45 AM — The connection returns and the morning’s sales sync.
How barcode scanning works
A clearer way to work.
- 01Choose scanner or cameraUse a USB/Bluetooth scanner or allow camera access.
- 02ScanThe code is read and matched to your catalog.
- 03Resolve matchesUnknown or duplicate codes ask what to do.
- 04Add to sale or countThe item goes into the cart or a stock count.
- 05SyncOffline scans sync when the connection returns.
Why it matters
Searching by name is where mistakes start.
Similar products, similar names: typing “hinge” brings up a dozen options. Picking the wrong one means the wrong price at the counter and wrong counts in the stockroom.
Scanning finds the exact product in a fraction of a second and asks for help only when a code is unknown or shared.

Interface and key controls
See the details that keep work moving.
Simulate scans: a known product, an unknown code and a duplicate code. Go offline or deny camera access to see what happens.
Simulate a scan
Business scenarios and exceptions
Designed for real-world exceptions.
Duplicate barcodes ask which product you mean, scanning works offline from a saved catalog, and camera access is only used with permission.
What can I scan with?
A USB or Bluetooth barcode scanner, or your phone or tablet camera with permission.
What if a barcode isn’t in my catalog?
You’re asked to pick an existing product or create a new one with that code.
What if two products share a barcode?
The screen shows both and asks which one, and you can fix the duplicate in your catalog.
Who should use barcode scanning?
Retail and stockroom teams who sell or count many similar products.
Does scanning work without internet?
Yes. Scans use the catalog saved on the device and sync when the connection returns.
Find the right product on the first try.
Start a 14-day free trial or book a demo to start scanning.
