Why it matters
A paper sheet can’t prove the job was done right.
Paper checklists get skipped, filled in from memory or lost in the van. When a customer questions a repair, you need to show what was checked, by whom, when, and what it looked like.
With Noxtill, the checklist travels with the work order. Answers, readings, photos and the signature are recorded on site and kept with the job.
Templates
Write it once. Publish it. Every visit follows it.
A template is a list of items, each with an answer type, whether it is required and whether it needs photo evidence. Publishing a new version supersedes the old one; jobs already started keep the version they began with.
BOILER SERVICE · BS-01
- Version 4Edited todayDraft
- Version 3In use since 2 SepPublished
- Version 2Used on 148 jobsSuperseded
- Version 1Used on 61 jobsSuperseded
WO-2481 · Boiler annual service · Template BS-01 v3 · Luis Herrera
Results you can stand behind
Passed, failed, or passed with exceptions.
When the last item is answered the inspection gets its result, counts its exceptions and waits for a manager to approve it. A failed item prompts for a follow-up job, and the repair can be quoted from the work order.
Required items first
You can require every mandatory item before a job can be completed.
Photo evidence
Items marked for evidence ask for a photo when the template says so.
Works offline
Answers, notes and signatures are queued on the device and sync when the signal returns.
Recorded on site
Answers are taken while the job is Arrived or In Progress, not filled in later from the office.
FAQs
Inspection and checklist questions.
Related: Work Orders · Job Tracking · Technician Scheduling
What answer types can a checklist item have?
Pass/fail, yes/no, a number, free text, a photo or a signature. Each item can be required or optional and can ask for photo evidence.
What happens to jobs when I publish a new version?
New jobs use the new version. A job that already started keeps the version it began with, so its record matches what the technician actually saw.
Can technicians fill in a checklist without signal?
Yes. Answers, notes, the signature and status taps are queued on the device and sync when it reconnects. The office sees them as saved only after they sync.
Who approves an inspection result?
A manager or owner. Technicians record the answers; the result is approved by someone with Field Service manager access.
Can a failed item turn into more work?
Yes. A failed item prompts for a comment, a photo and a follow-up work order, and the repair can be quoted straight from the work order.
Make every visit provable.
Start a 14-day free trial or book a demo to set up your first checklist.