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Triggers & Actions

When this happens, do that.

Connect a business event to an action in plain terms, with filters, field mapping and a record of every run.

When · Event Source

Invoice paidFilter: amount ≥ $500.00

Do · Action Target

Create “Send thank-you card” taskAssign to account manager
Workflow builder with triggers and actions in Noxtill

Why it matters

Automations nobody can read become automations nobody trusts.

When automations are hidden in scripts or scattered across apps, nobody can tell which event set off which process, so people double-check everything by hand.

Triggers & Actions spell out each rule in plain words, “when this happens, do that”, and show every time it ran.

How triggers & actions work

A clearer way to work.

Select a step to see what happens.

Step 1 of 5

Choose event

Pick what starts the rule, such as a paid invoice.

On screen

Event Source: Invoice paid

Interface and key controls

See the details that keep work moving.

Choose an event and an action, then run a test. Try the same event twice to see duplicate protection, or a record missing a field.

Trigger Filters

Amount ≥ $500.00

Field mapping

Customer nameTask title
Account managerAssignee
Mailing addressTask notes

Test with

Run history
No test runs yet.

Business scenarios and exceptions

Designed for real-world exceptions.

Each event has an idempotency key so it runs once, retries stop at a set limit, and mapping errors say exactly which field is missing.

SucceededThe event matched the filters and the action completed. The run shows the event key and the result.
RetryingThe target app didn’t respond. The run retries up to 3 times, a few minutes apart.
Failed or skippedA required field was missing, retries ran out, or the same event already ran. The reason is shown.

Business scenario

A practical day in the business.

Summit Ridge Landscaping in Fort Worth, TX wants to thank larger customers. Office manager Brenda Kolb set up one rule.

  • Tue 2:14 PM — Invoice INV-3381 for $1,240.00 is paid by the Halverson family.
  • 2:14 PM — The amount passes the $500.00 filter; a “Send thank-you card” task is created for account manager Cody Reed.
  • 2:16 PM — The payment app sends the same event again; the duplicate is skipped.
  • Wed 9:00 AM — A paid invoice without a mailing address fails with “Missing: mailing address.” Brenda fixes the record and reruns it.
Landscaping crew with mower and branded truck

FAQs

Triggers & actions questions.

Related: Workflow Builder · AI Agents & Workflows

What events can start an automation?

Events from Noxtill such as a new booking, a paid invoice or a submitted form, plus events from connected apps.

How do filters work?

Filters narrow when a rule runs, such as only for invoices over $500.00 or only at one location.

What prevents an automation from running twice?

Each event has a unique key. If the same event arrives again, the run is skipped and marked as a duplicate.

Who should use triggers and actions?

Ops teams who want simple, readable automations between their everyday tools.

What happens when an action fails?

It retries up to a set limit. If it still fails, the run shows the reason and can be rerun after the fix.

Make every automation easy to read.

Start a 14-day free trial or book a demo to set up your first trigger.