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Staff Availability

Only offer the time your team has.

Working hours, breaks, time off, buffers and skills combine into one answer: the times a qualified person can actually take a booking.

Staff calendar and booking screens in Noxtill

Why it matters

A bookable slot nobody can take is worse than none.

When booking shows the shop’s opening hours instead of each person’s schedule, customers book times when the only colorist is on leave or the massage room is closed.

Staff availability works out real bookable hours from each person’s shifts, breaks, leave and qualifications, so every slot a customer sees can be honored.

How staff availability works

A clearer way to work.

  1. 1Set shiftsWorking hours for each person, per day and location.
  2. 2Add leaveVacation, sick days and appointments out of office.
  3. 3Map services to qualified staffOnly people with the right skill or license can take a service.
  4. 4Compute availabilityShifts minus breaks, leave, buffers and existing bookings.
  5. 5Preview bookable slotsSee exactly what customers will be offered before it goes live.

Interface and key controls

See the details that keep work moving.

Pick a service and a day, then turn on leave or buffers. Bookable hours update for each qualified person.

Brooke SuttonColoristWorking Hours: 9 AM–5 PM
Breaks: 12–1 PM · Leave: NoneSkill Match: QualifiedBookable Hours: 9 AM, 1 PM, 3 PM
Tyler NashStylistWorking Hours: 10 AM–6 PM
Breaks: 2–2:30 PM · Leave: NoneSkill Match: Not qualifiedBookable Hours: None · not qualified for this service
Dana WhitfieldLicensed massage therapistWorking Hours: Off
Breaks: 1–1:30 PM · Leave: Fri, Oct 16Skill Match: Not qualifiedBookable Hours: None · not qualified for this service

Business scenarios and exceptions

Designed for real-world exceptions.

Availability accounts for time zone, buffers, location and the credentials a service requires, so nothing is offered that can’t be delivered.

BookableThe person is working, qualified and free, including buffer time. The slot appears on the booking page.
LimitedPart of the shift is blocked by a break, buffer or existing booking. Only the remaining time is offered.
Not offeredOn leave, not qualified or license expired. The person’s slots are hidden for that service.

Business scenario

A practical day in the business.

Lumen Salon & Spa in Omaha, NE has a colorist, a stylist and a licensed massage therapist. Before availability rules, customers could book massages on days Dana wasn’t in.

  • Mon 8:00 AM — Manager Brooke Sutton enters Dana Whitfield’s Friday leave.
  • 8:01 AM — Friday massage slots disappear from the booking page; color and cut slots stay.
  • 8:05 AM — She adds a 15-minute buffer after color services for cleanup.
  • 8:06 AM — The preview shows Friday’s bookable hours per person before she publishes.
Massage therapist with a client

FAQs

Staff availability questions.

Related: Appointment Calendar · Online Booking

Can different team members offer different services?

Yes. Each service is mapped to the people qualified for it, and only they appear as options.

How are breaks and leave handled?

Breaks and leave are removed from working hours before any time is offered to customers.

What about buffers between appointments?

You can add buffer time before or after services, and it’s blocked automatically.

Who should use staff availability?

Multi-practitioner clinics, salons and studios where people work different hours and offer different services.

Does it work across locations and time zones?

Shifts are set per location, and times are shown in that location’s time zone.

Offer only the time you can keep.

Start a 14-day free trial or book a demo to set up staff availability.