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CUSTOMER PORTAL & SELF-SERVICE

Give your customers one place to manage bookings, invoices, messages and documents.

Customer Portal & Self-Service is a branded, secure space where your clients book services, pay invoices, message your team and share files — and every action updates your Noxtill records.

  • Branded with your logo and colors
  • Customers sign in to see only their own records
  • Works with Bookings, Payments, Inbox and Documents

What your customers can do in the portal

  • Self-booking

    Customers book and reschedule services within the availability you set.

  • Invoices

    View and download invoices at any time.

  • Payments

    Pay open invoices online through your payment provider.

  • Messages

    Conversations land in your team’s Unified Inbox.

  • Documents

    Download agreements and upload photos or files.

My bookingsView, manage and book new services.Book a service
Upcoming (2)Past (5)All bookings
Main office interior, 123 Business AveOffice cleaningConfirmedMain office · 123 Business Ave, Austin, TXThu, Oct 15, 2026 · 9:00–11:00 AMView details →
Riverside location office buildingFloor maintenanceScheduledRiverside location · 456 Commerce St, Austin, TXTue, Oct 20, 2026 · 8:00 AM–12:00 PMView details →
PUT YOUR CUSTOMERS IN CONTROL

A self-service portal that actually helps your customers.

A customer portal answers the questions customers would otherwise call about: when is my next visit, what do I owe, where is that document. They get answers any time; your team gets fewer interruptions.

  • View upcoming bookingsDates, locations and service details in one list.
  • Pay invoicesPay online and get an instant confirmation.
  • Upload filesShare photos, documents and special instructions.
  • Request supportSend a message or open a support request.
  • Track historySee past bookings, invoices, payments and messages.
A SEAMLESS TWO-WAY EXPERIENCE

Customer activity stays in sync with your team.

Everything customers do in the portal updates the same Noxtill records your team uses — so the office always sees the latest booking, payment, message and file.

Customer portalTaylor Collins · Acme Properties LLCNew bookingInvoice paymentMessage sentDocument uploaded
Real-time sync
Your teamSarah Johnson · Noxtill adminBooking added to the team schedulePayment recorded against the invoiceMessage in the shared inboxDocument saved to the customer record
BUILT FOR TRUST

A secure, branded experience your customers can rely on.

Secure sign-in

Customers sign in to a private account and see only their own records.

Flexible permissions

Choose what each customer contact can view, pay or upload.

Your brand

Your logo, colors and custom domain on every portal page.

CUSTOMER PORTAL & SELF-SERVICE

Give your customers a better way to do business.

Less back and forth for customers, fewer interruptions for your team.