How long does setup usually take?
A single location with a modest catalog is typically running the same day. Multi-location groups follow the two-week migration plan above, which sequences catalog, customers, open balances and bookings.
Can I import from my current POS or spreadsheet?
Yes. Products, customers and open balances import from CSV, and our team will map the columns with you during onboarding.
Is training included?
Guided setup is included on the Business plan and dedicated onboarding on Enterprise. Every plan gets the Help Center, guides and product education material.
Where do I report a problem or request a feature?
Through Contact support — requests go to the product team, and shipped changes appear in Product updates.