Online Booking
Let customers book when it suits them.
A public booking page that only shows times your team can really take, collects what you need and confirms instantly.
Why it matters
Phone-only booking turns away people who can’t call.
A massage therapist with back-to-back sessions can’t pick up, and customers who want to book at 10 PM can’t call. Every booking that needs a call is a booking that might not happen.
Online booking lets customers choose a real open time themselves, while your rules decide what they can book and when.
Interface and key controls
See the details that keep work moving.
Choose a service, a staff member and a day. Only real open times appear, and a time that was just taken is caught before you confirm.
Service
Staff
Day
Available Slots · Eastern Time
Customer Details
How online booking works
A clearer way to work.
Step 1 of 5
Choose service
Customers pick from services you publish, with price and duration shown.
Business scenario
A practical day in the business.
Cedar Grove Massage & Wellness in Asheville, NC has two therapists and no front desk. Owner Nora Bishop added a booking link to her website and Google Business Profile.
- Tue 10:40 PM — Taylor Reese opens the booking page after work and picks a 60-minute massage.
- 10:41 PM — Only Nora’s real openings for Thursday appear, in Eastern Time.
- 10:42 PM — Taylor picks 2:00 PM, sees the cancellation policy and confirms. Booking BK-4821 is created.
- Wed 7:30 AM — Nora sees the new booking on her calendar; no voicemail to return.
Business scenarios and exceptions
Designed for real-world exceptions.
Times are shown in the business’s time zone, the cancellation policy appears before confirming, and a slot is held briefly so two people can’t book the same time.
Can customers book without calling?
Yes. They choose a service, staff member and open time on your booking page and get an instant confirmation.
How do you avoid showing times that aren’t really free?
Slots come from staff schedules, existing bookings, breaks and buffers. A selected time is held briefly and checked again before confirming.
Can I require details or a deposit?
You can ask for the details you need. Deposits depend on the payment options enabled for your account.
Who should use online booking?
Service firms and wellness providers such as massage studios, salons, clinics and consultants.
What time zone do customers see?
Your business’s time zone, labeled on the page and in the confirmation.
Open your calendar to customers, on your terms.
Start a 14-day free trial or book a demo to set up online booking.