Unified Inbox
Five apps. One inbox.
Every channel a customer might message on, in one place — with their order history and balance attached to the conversation.
10:32 AM
10:28 AM
09:45 AM
09:18 AM
Yesterday
Yesterday
YesterdayMay 18May 17May 16 WhatsAppOne Inbox. Every Channel.
Connect the channels your customers love. Manage them in one powerful workspace.
WhatsApp
Email
Voice
Website Chat
Messenger
Instagram
TikTok
LinkedIn
SMS
Sarah Johnson
VIP CustomerCustomer Overview
18
Total Orders
$1,246
Total Spent
$120
Outstanding
Recent Orders
Full Customer Context Right Where You Need It
See everything about your customer without leaving the conversation. Order history, past chats, notes, payments and more — all in one place.
Conversation History
All past conversations from any channel.
Outstanding Payments
Check any pending balances or credits.
Order & Purchase History
See orders, returns and customer spending.
Customer Timeline
View important customer activities in one timeline.
Notes & Tags
Add private notes and tags to stay organized.
Custom Fields
Store and view important customer information.
Customer Timeline
Order #NXT-4587 Placed
May 8, 2025 · 10:15 AM
Payment of $120 Received
May 8, 2025 · 10:16 AM
WhatsApp Conversation
May 9, 2025 · 09:20 AM
Order #NXT-4587 Shipped
May 9, 2025 · 04:45 PM
Email Sent (Shipping Update)
May 9, 2025 · 04:46 PM
Thanks for reaching out! Yes, we have this product available in size Medium. Would you like me to create the order for you?
Insert ReplyReply Faster. Write Better.
Let AI help your team save time and respond with confidence across every conversation.
AI Reply Suggestions
Get smart reply suggestions based on conversation context.
Improve & Translate
Improve tone, fix grammar or translate messages in one click.
Saved Replies
Use and manage quick replies for common questions.
Automations
Auto-assign, auto-reply and more to save hours every week.
Built for Teams Who Care About Customers
Collaborate seamlessly, stay accountable and deliver outstanding customer experiences together.
@Lisa Brown Can you please check the order status? Added by John Smith · 10:26 AM
Lisa Brown
I've checked. It will be delivered tomorrow.
10:27 AM
Team Performance (This Month)
2m 45s
Avg. Response Time
↓ 28%
1,247
Conversations Closed
↑ 18%
4.8 / 5
Customer Satisfaction
↑ 12%
One Inbox. Happier Customers. Stronger Business.
Bring all your conversations together with Noxtill Unified Inbox.