Legal version 1.0 · updated October 10, 2026
Legal clarity. Built on trust.
Every agreement, privacy notice, security commitment and AI rule behind Noxtill, written to be read. Find what applies to you by country, role or product.
MOST READ
- Terms of Service Terms governing business accounts, software license, permitted activity, customer content, responsibilities, availability, disclaimers, termination and remedies. Read · 10 min →
- Privacy Policy Controller and processor roles, data categories, purposes, legal bases, disclosures, retention, privacy rights and international transfers. Read · 6 min →
- Refund & Cancellation Policy Voluntary refund test, exceptions, non-waivable legal rights, cancellation and Stripe refund processing. Read · 4 min →
- Security & Data Protection Security program, tenant segregation, identity, encryption architecture, incident handling and verifiable evidence. Read · 2 min →
How Noxtill handles what matters
Security & privacy
You own your business data. We process it to run the service, protect it with role-based access and tell you about subprocessors.
Responsible AI
AI output can be wrong, so important actions wait for a person to approve them. Customers are told when they talk to AI.
Payments & refunds
Stripe processes payments. First activations may get a voluntary 7-day refund, and your legal rights always apply.
Communication & consent
Messages and calls need the consent each channel requires, with opt-out on every marketing message.
Document library
Filters combine and the URL updates, so you can share exactly this view.
29 of 29 documents
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Legal 10 min
Terms of Service
Terms governing business accounts, software license, permitted activity, customer content, responsibilities, availability, disclaimers, termination and remedies.
v1.0 · Updated Oct 10, 2026
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Product-specific 29 min
Product & Service-Specific Terms
Module-based addenda including point of sale, payments, AI voice, eSign, marketing, workflows, website/commerce, workforce and finance.
v1.0 · Updated Oct 10, 2026
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Privacy 6 min
Privacy Policy
Controller and processor roles, data categories, purposes, legal bases, disclosures, retention, privacy rights and international transfers.
v1.0 · Updated Oct 10, 2026
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Billing 4 min
Refund & Cancellation Policy
Voluntary refund test, exceptions, non-waivable legal rights, cancellation and Stripe refund processing.
v1.0 · Updated Oct 10, 2026
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Privacy 2 min
Cookie Policy
Categories of cookies, strictly necessary technologies, non-essential consent, retention and partners.
v1.0 · Updated Oct 10, 2026
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Billing 4 min
Pricing, Billing & Subscription Terms
Plans, free trial, allowances, paid subscriptions, top-ups, metered usage, auto-renewal, taxes, upgrades, renewals and payment failures.
v1.0 · Updated Oct 10, 2026
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Legal 2 min
Acceptable Use Policy
Prohibited fraud, harassment, unlawful marketing, misuse of phone systems, credential theft, scraping and sanctions violations.
v1.0 · Updated Oct 10, 2026
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Legal 2 min
Intellectual Property & Copyright Policy
Content ownership, licenses, trademark rules, notice-and-takedown, copyright complaints and prohibited infringement.
v1.0 · Updated Oct 10, 2026
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Privacy 2 min
Privacy Choices Center
Self-service privacy request and choice center, including opt-outs where legally applicable.
v1.0 · Updated Oct 10, 2026
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Privacy 2 min
Do Not Sell or Share My Personal Information
California-specific opt-out information and effective mechanism where Noxtill is covered and actually engages in the regulated activity.
v1.0 · Updated Oct 10, 2026
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Privacy 2 min
Data Retention & Deletion
Retention schedule, legal holds, backup deletion timelines, trial expiry, data exports and tenant offboarding.
v1.0 · Updated Oct 10, 2026
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Compliance 3 min
Regional Privacy Notices
Country-specific and U.S. state rights and notices, relevant eligibility criteria and privacy request routes.
v1.0 · Updated Oct 10, 2026
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Enterprise 3 min
Data Processing Addendum
Processor/service-provider instructions, Article 28 terms, technical and organizational measures, subprocessor authority and transfer safeguards.
v1.0 · Updated Oct 10, 2026
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Security 2 min
Subprocessor Register
Actual vendor register, services provided, data location, purpose, dates and notice of changes.
v1.0 · Updated Oct 10, 2026
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Privacy 2 min
Children’s Privacy & Age Restrictions
Business-only audience, age eligibility, restricted use and when children’s personal data may be processed under customer control.
v1.0 · Updated Oct 10, 2026
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AI 2 min
AI Transparency & Governance
Automation disclosure, AI outputs, training/data practices, tool-use permissions, evidence and human intervention.
v1.0 · Updated Oct 10, 2026
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Communications 4 min
Messaging & Consent
SMS, WhatsApp, email, social messaging, permission capture, sender identification, suppression and opt-outs.
v1.0 · Updated Oct 10, 2026
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Communications 2 min
AI Calling, Recording & Outbound Communications
AI call disclosure, consent, recordings, dialers, queue/barging, speech intelligence and geography-aware calling controls.
v1.0 · Updated Oct 10, 2026
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Legal 2 min
API & Integration Terms
API keys, external provider access, rate limits, data flow, webhooks, credential revocation, responsibility and integration permissions.
v1.0 · Updated Oct 10, 2026
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Communications 2 min
Marketing & Advertising Terms
Consent and suppression, ad-platform permissions, disclosures, testimonial honesty and channel-specific rules.
v1.0 · Updated Oct 10, 2026
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Security 2 min
Security & Data Protection
Security program, tenant segregation, identity, encryption architecture, incident handling and verifiable evidence.
v1.0 · Updated Oct 10, 2026
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Security 2 min
Vulnerability Disclosure Policy
Safe vulnerability reporting channel, good-faith scope, authorization boundaries, response and confidentiality.
v1.0 · Updated Oct 10, 2026
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Compliance 2 min
Accessibility Statement
Accessibility target, conformance assessment process, issue reporting and accommodation request process.
v1.0 · Updated Oct 10, 2026
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Enterprise 2 min
Service Level Agreement
Only applies where explicitly contracted: definitions, exclusions, measurements, severity, support and credits.
v1.0 · Updated Oct 10, 2026
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Billing 2 min
Merchant Payments & Provider Responsibilities
Separated merchant collections and Noxtill SaaS billing, payment-provider control, commerce/returns/tax responsibilities and receipts.
v1.0 · Updated Oct 10, 2026
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Product-specific 2 min
Documents, Contracts & eSign
Signer authentication, consent to electronic records, signature evidence, provider confirmation and jurisdiction restrictions.
v1.0 · Updated Oct 10, 2026
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Product-specific 2 min
People & Payroll Terms
Employer responsibilities, staff permissions, employee records, statutory tax/reporting and country availability.
v1.0 · Updated Oct 10, 2026
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Product-specific 2 min
Website, E-commerce & Customer Portal Terms
Separated merchant collections and Noxtill SaaS billing, payment-provider control, commerce/returns/tax responsibilities and receipts.
v1.0 · Updated Oct 10, 2026
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Legal 3 min
Legal Version History & Updates
Every published version of every Noxtill legal document, with dates, status and what changed.
v1.0 · Updated Oct 10, 2026
Interactive legal tools
Calculators and timelines are clearly labelled simulations. Privacy choices are saved and data-rights requests reach our privacy team; your account status and refunds are handled inside your signed-in workspace.
- Refund eligibility checkerCheck whether a charge may qualify for a voluntary refund.
- Trial timeline simulatorSee what you can do on each day of the trial, grace and export window.
- Privacy choices managerTurn cookies and sale/sharing on or off.
- Data rights requestAsk to access, correct, delete or port your data.
- Do not sell or shareOpt out where U.S. state law applies.
- Data retention timelineHow long workspace data is kept after suspension.
- Subprocessor searchFind who processes data for Noxtill.
- Version historyEvery version of every document.
- Product-specific terms finderSearch terms for all 40 modules.
- Report a vulnerabilityHow to disclose a security issue safely.
Recent legal updates
Full version history →- Legal & Trust Center published Terms of ServicePrivacy PolicyRefund & Cancellation PolicyPricing, Billing & Subscription Terms
- Pricing and refund terms aligned with current plans Pricing, Billing & Subscription TermsRefund & Cancellation Policy
- AI Receptionist & Calls terms added AI Calling, Recording & Outbound CommunicationsMessaging & Consent